Frequently Asked Questions
What Documents Do I Need For Proof Of Income?
To verify your income, please provide one or more of the following:
- Recent pay slips (last three months)
- Bank statements showing income
- Tax return forms if self-employed
Who Can Qualify For The Rent Guarantor Service?
Our service is available to:
- Students
- Working professionals
- Self-employed individuals
- Benefit recipients
- Those assisted by a local authority
How Do I Add My Documents When Making An Application?
You can upload your documents directly through our Online Portal. Supported formats include PDF, JPG, and PNG.
What If I Have Poor Credit, CCJs, Or IVAs?
We assess each application on a case-by-case basis. Having a CCJ, IVA, or poor credit does not automatically disqualify you, but we may require additional documentation or a higher fee.
What Property Details Do I Need to Provide?
Please provide:
- Full address of the property
- Rental amount
- Landlord or agency details
- Lease duration
How Are Payments Handled?
Payments can be made via our website. We accept major credit cards, debit cards, and direct bank transfers.
What Happens If I Have a CCJ, IVA, or Have Been Bankrupt?
Disclosing this information during your application is crucial. We offer advice on how these factors might affect your application and discuss potential solutions.
What Documents Are Required For Students?
Students should provide:
- Proof of enrollment (e.g., acceptance letter or student ID)
- Proof of income or financial support
- Guarantor details, if applicable
What Is Needed For Proof of Benefits?
If you receive benefits, you will need to provide:
- Award letters
- Recent bank statements showing the benefits deposits
How Do I Provide Proof of ID?
Valid proof of ID includes:
- Passport
- Driving license
- National ID card
What If I’m Assisted by a Local Authority?
Please provide a letter from the local authority confirming their support, along with any specific requirements they have for your housing needs.
For more detailed questions or personal inquiries, please do not hesitate to contact us through our Contact Page or by using our Online Portal for immediate assistance.
